Archive for the 'taking the high road' Category

The power of positive thought.

In various discussions around the interweb lately, I’ve realized that I’m a pretty lucky person. Fairly early on in my life, I have learnt some life lessons which have been useful in helping me get to the place I am now. Many of these lessons are going to stick with me and I can build on them as time goes by.

One lesson I learnt by working in call centres is the power of positive thought. Outbound telemarketing is not an easy job. You have to be able to get yourself into a mental place where you can handle people saying no to you constantly. Rejection on such a massive scale can really get you down. You need inner resources which most people do not have and find difficult to get.

Most important of all, you need to be able to put the past behind you and move on. Not past from years ago, past from the last call you made. When you were told “no” and you hang up the phone, you need to be able to say “The next one will be a yes”. Otherwise you won’t be able to make that call. And when you get a “Yes” you need to celebrate that and build on it. In an average 5 hour outbound calling shift, we would average 20 calls per hour, and only ONE of those would be a yes. That means 19 people said no. If you took it personally it could mess with your head in a major way.

So one of the tools I used constantly were Dream Cards by Leon Nacson. I didn’t use them in the way intended by the author, though. Each day at the start of a shift, I would shuffle the cards, close my eyes and pick one from the middle of the pack. That card would be stuck to my computer screen. The cards contain positive messages and I found that by having the card there, I would find myself reading the card – which is essentially *thinking* the card. Here’s a picture of the cards, so you can see the kinds of positive messages they contain. And I found that each day, whatever card I seemed to pick out was exactly what I needed to think that day. I don’t know whether that is destiny or just pure luck. For example – I would pull out “I am free from agitation and tension. Nothing can provoke me.” on a day when the people I spoke to would be trying their best to wind me up. I had that card on my desk on the day a customer told me that wind power was bad for the environment because “it takes the wind out of the air”.

These cards got me through some really hard times. I am so grateful for that. I recommend you get your own set but if you can’t find them or can’t afford it, you can just write down a positive thought and put it on your desk.

When I left call centre work I got out of the habit of using these cards, but a couple of months ago I put them back on my desk and each day I shuffle them and pick one, which sits at the bottom of my computer screen. Next to a piece of paper that has sat on my desktop for many months now – sometimes taking the high road is no fun at all.

We often do not realize we are sabotaging ourselves. The “tapes” in our head play constant negative thoughts. Until you stop to listen to what tape you are playing, you cannot begin to make changes and play a more positive tape.

For more on the power of positive thinking, you may want to read this article – Mind your thoughts.

I also use I Can Do It cards by Louise Hay.

Sleepless

It’s 1:30am and my mind is wide awake. The other half went to bed quite a while ago now, and I don’t want to go in and read till I’m tired because it will wake him up. Much of this post won’t make a lot of sense. It’s ok, I just need to get it out.

I’ve made many mistakes in my life, but the one that keeps annoying me today is why did I place my faith in other people when I should probably have struck out on my own and created what I wanted to create, especially when those other people suddenly decided they didn’t want me to be involved in things to the same extent I originally was.

Those people let me down and yet, I continue to support them. Those people say nasty things about me when they think nobody else is looking. Well, people are looking and whether you like it or not, they have no good reasons to treat me badly, so they let me know what is said. And I don’t say anything, and I probably should, but I figure for the good of everyone, it’s better just to let them talk and try to show them by my actions that I am not the person they think I am.

I know this – I have done a lot of good things. I don’t talk trash behind peoples backs – if I am going to say something about you I say it to you. Maybe I should have done what everyone was urging me to do – create my own empire, make my own site, do my own thing, but that would have taken the focus away from what is really important, and it would have meant a lot of the work I have put into things would have to have been put into creating the empire, and realistically that would have been a waste of my time and energy.

People think I’m holding grudges, but I don’t. I’ve put the past behind me, well behind me – they are the ones with the chips on their shoulder and no real desire to remove them. I was told to build a bridge, and I did. And let’s face it, someone who said some very nasty things about me, and continues to do so from what I am told, recently I put a fair bit of effort in to doing something nice for them – for the good of the bigger picture.

People ask me why, when I was treated so badly by certain people, I continue to stick around. It’s a good question and one I find myself asking myself today. I have a little piece of paper on my desk. You might have seen it in the doll pictures. Maybe you can’t make out what it says, but it is the answer, and that is why it sits there on my desk, right in front of me, day after day.It’s entirely true. What it says is – sometimes taking the high road is no fun at all.

It hasn’t been fun. I’ll be honest with you. I don’t enjoy the way certain people treat me. But the good things that have come from me taking that high road are very worthwhile and one day, maybe, those people who have been so unpleasant will come around and see my actual actions instead of making sh*t up. They’ll look and see and maybe they will eventually think – damn, she did that, even while we were talking crap about her? Even when we kicked her in the teeth, and then kept kicking her in the teeth, over and over till most of her teeth were missing? What would I have done in her shoes? Would I have stuck around? Would I have stuck it out? No f*cking way. I’d have resigned publicly, made a huge fuss, gone off and made my own site, and split the community even further from what it already was.

Right now today, I am truly wondering if this has been worth it, when people won’t let go of the past, and they still seem to think kicking me in the teeth is a great idea. And maybe what I should do is exactly what *they* would have done in my place – resign publicly, cause a huge fuss, go off and make my own site, and split the community. But I can’t do that, not because I can’t go make my own site, I have in house technical support and my own server is finally back online etc, but because I believe the community is split enough already, and further fractures will only do more harm.

It’s time. People need to stop trying to hurt each other, and remember why they are involved in any of this at all.

Today I did go make my own site. It’s actually for all my stuff, because now my server is back online I’ve managed to get things into one place, and some kind of order. It’s got all my scambaiting audios there in one place, well a lot of them anyway. I’m going to get back into doing more of that stuff soon.